OnePlus is offering a free lifetime display replacement to users in India. Check if your phone is on the list

OnePlus is now offering a solution to users who have been plagued by the pesky green line issue by offering a lifetime free screen upgrade for certain models. The lifetime free upgrade will only be available to users of the OnePlus 8 Pro, OnePlus 8T, OnePlus 9 and OnePlus 9R in India if their device is undamaged and has not undergone any unauthorised repairs. 

The new feature was first spotted by an X user as part of the company's Red Cable Club loyalty programme, and more details about the programme were later revealed in a report by Android Authority.

Currently, this initiative focuses on the OnePlus 8 Pro and will be extended to a select number of other older models based on screen availability. Users can visit our service centers for a diagnostic to determine if their device is at risk. Devices with human-caused damages, such as drops or liquid intrusion, are not eligible for this free upgrade and should be repaired through our standard after-sales service." OnePlus stated in a statement to Android Authority

Reportedly, OnePlus' latest initiative involves three stages, including a comprehensive analysis to assess the screen's performance and reliability, screen replacement with a "new, advanced display panel" and a deep cleaning to ensure the device performs optimally.

OnePlus is said to have stated that the new display has been “specifically engineered to perform well in high-humidity and high-temperature environments." The report states that OnePlus revealed that it worked with suppliers to ensure that the new screens enhance the display's resilience to moisture and environmental conditions.

Notably, the green line issue has been a consistent problem with AMOLED displays and are often seen after a software update but are actually a byproduct of hardware issues. The new approach by OnePlus should help its old users get rid of the problem, given that they fall in the criteria set by the company.